Washing Fill a basin with cool or lukewarm water. Add small amount of mild shampoo. Swish wig gently in basin. Rinse thoroughly in cool water.
Styling Do not bush, blow dry or heat style while wet - this can permanently damage the fiber. Do not use curling irons or other heat appliances. No setting is necessary as curls will set back into position when hair is completely dry. Brush into desired style only after wig is completely dry.
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UK DELIVERY & SHIPPING Orders are shipped daily - Mon-Fri with a 3pm deadline Free standard shipping - First Class Signed For UK on wig tapes & orders over £50. First Class Recorded: 1-4 day working days estimated* - tracked. Next Day Guaranteed: (Monday - Thursdays) only - Guaranteed & tracked*. Next Day Saturday Guaranteed (Friday only): Guaranteed & tracked*. Please select the correct postage for the specific service you require need. We cannot be held responsible for late/delayed orders on this basis. *delivery times may vary especially during peak periods. If unsure please check/contact us before committing to purchase.
We accept complimentary returns within 14 days of receipt. When you first receive hair order please check it to ensure you are satisfied, protecting the wig from any odour transfers and avoid over brushing/combing until you are sure you wish to commit to purchase.If you are not entirely satisfied with your order, please return it; we can offer an exchange, refund or credit in accordance with the terms of purchase. Return orders in their original packaging with all paperwork by secured registered mail to ALW, Box 277, 210 Upper Richmond Road, London SW15 6NPL Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If all is in order, then your refund will be processed within 2 working days. Refunds will be given in the same order payment was received.
WHEN DOES THIS POLICY NOT APPLY? Sale & clearance itemsl / Customised orders are exempt from being returned. Returns that have been tampered/altered / used and are no longer in mint condition as supplied.